In what ways can I make my payment?

At Larachemoda.com, you can make your payment by credit card, bank transfer/EFT and cash on delivery.

Where can I see credit card installment options?

On the payment page that will open when you place your order, there are installment options for credit cards that we have agreements with.

Am I safe when shopping with a credit card?

It uses the latest technologies and the best service providers for your security in shopping with a credit card. There is a key under your browser on every page where you enter your personal information. This key is a sign that no information you send with your browser can be seen by third parties. In addition; high security standards apply to all shopping you make on our site. Thanks to the SSL Security Certificate, you can shop freely on our site without risking your security.

How and when will the refund reach me?

The amount you will receive after the product return or cancellation is refunded to your credit card online. You will be informed via SMS after the payment transaction. The time it takes for the refund to be reflected in your card account may vary depending on your bank.

If you have made your payment in installments using a credit card, the entire amount is paid to the bank of your credit card in one go. After this stage, the bank deposits and withdraws this amount to your credit card as much as the installment amount every month (reflected on the statement as + and -). This process continues for as many months as the number of installments. If you have paid the 1st or 2nd installment etc. before the return, it deposits the last 1st and 2nd installments to your account, but it does not both deposit and withdraw these amounts as in the others, only the amount equal to the +installment amount is deposited to the statement. You can also see these amounts as +Balance on your credit card statement for the month you will make the payment.

When will my product be shipped for my purchases?

The shipping process varies according to the stock status of the manufacturer. For products in stock, orders placed before 15:00 are prepared and shipped on the same day.

Orders placed after this hour are shipped the next day. Orders placed on weekends and holidays are shipped on the first business day following.

If the product is not in the stock of the manufacturer, the production date will be notified to you.

Which cargo company do you work with?

Your orders will be delivered by "MNG Cargo".

Will I pay a fee for cargo transactions?

The products are sent free of charge.

Will I pay a fee for return cargo?

If you choose "Yurtiçi Kargo" with which we have an agreement, you will not pay a cargo fee. If you choose a cargo company other than this for return, the cargo fee will be covered by the customer.

Where can I track the shipment status of my orders?

You can view all your orders from the "My Orders" page.

How will I track my cargo information after completing my order?

You can view your relevant order from the "My Orders" page and click on the "Cargo Tracking" link to see its status. As soon as your order is shipped, you will be notified by e-mail.

What should I pay attention to during delivery?

When the orders you place from Larachemoda.com are delivered to your address, we recommend that you open the cargo package after signing the cargo delivery receipt and check it. If there is any mistake in the package content or if the products are damaged or deformed, please have the cargo officer prepare a "Damage Detection Report" and contact us about it.